What is the SmartWatch™?

Made by Smart Monitor, the SmartWatch is a patented, intelligent motion detecting and alerting wristwatch. SmartWatch is a fully portable device that continuously monitors movements, analyzes them for abnormalities, issues alerts, and securely records unusual occurrences.

Can SmartWatch detect seizures?

Smart Monitor makes no claims regarding the ability or efficacy of the SmartWatch in detecting seizures of any kind. The SmartWatch monitors movements and sends alerts when detecting repetitive shaking motion. SmartWatch is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.

Has SmartWatch undergone clinical studies?

SmartWatch does NOT claim to diagnose, cure, treat or prevent disease. SmartWatch has undergone clinical studies at top medical institutions across adult and pediatric populations that validates its ability to alert upon repetitive shaking motion. Studies at Stanford with 40 adult participants were concluded in June 2010. The SmartWatch device performed with very high sensitivity – in the high 90s as noted in the journal article: Lockman J, Fisher RS, Olson DM. Detection of seizure-like movements using a wrist accelerometer. Epilepsy and Behavior 2011; 20:638-41.Studies at the University of California, San Francisco with the pediatric population were completed in 2013. The device has been used on children as young as 3 years old. In over 500 hours of testing, the device sensitivity in detecting tonic-clonic seizures was 100% device specificity was over 90%.

In addition to the above validation studies, SmartWatch is being used in clinical studies at Stanford University, NYU Langone Medical Center, Boston Children’s Hospital and the University of Virginia. These studies are evaluating the ability of the SmartWatch to provide data on seizures that was never possible before in an outpatient setting. A Stanford study that concluded in 2015 evaluated the ability of the SmartWatch system to provide data on seizures. The study determined that data on seizures provided by the SmartWatch was more detailed and accurate than a seizure diary or patient and caregiver reports as published in “Tracking generalized tonic-clonic seizures with a wrist accelerometer linked to an online database” (European Journal of Epilepsy 2016 pp13-18).

What are the benefits of the SmartWatch?

SmartWatch users have told us that the device provides independence from constant supervision. They have expressed increased confidence because they can get help by simply pushing a button. Their family members and caregivers then gain respite knowing they will receive a text message and phone call should their help be needed.
Family members appreciate the peace-of-mind especially at night knowing they can be on hand to provide assistance when needed. Furthermore, users and caregivers alike value that the activity reports can be downloaded at any time for thorough analysis.

How does SmartWatch work?

With patented miniaturized technology and sophisticated algorithms, the SmartWatch analyzes activity outside a normal spectrum and reliably issues alerts upon the onset of various types of repetitive and excessive movements. Users can also summon help with a simple push of a button on the watch.  SmartWatch records movement patterns plus the time, duration and location (advanced model) of any unusual occurrences.  Users can securely access their private information and send archived copies to their care provider for later review.

SmartWatch is an intelligent wristwatch that works in conjunction with an Android (4.4 or above) or IOS phone (iPhone 5S and later models running iOS v8.0 and above). SmartWatch users need to carry a phone within a 15 foot range; for example in pockets, purses,backpacks etc. When the SmartWatch detects excessive and repetitive movement, it wirelessly signals the user’s phone, which then sends a text and calls a family members’ phone, within seconds.

The caregiver’s phone, which receives the alerts, can be anywhere. Recorded events are downloadable. Alerts can be sent or canceled by the user with a simple push of a button.

What do I need for my SmartWatch to work?

  • Users do need to have or to get a compatible Android or IOS phone with a data plan.  Android phones must be running Android version 4.4 or above. IOS phones must be iPhone 5S and later models running IOS version 8.0 and above.
  • Users need to download the free Pebble Time and SmartWatch applications from either the Google Play Store (for Android) or from the iTunes App Store (for IOS).
  • The SmartWatch and the phone need to be paired and connected through both the Pebble Time and SmartWatch applications.
  • A current user subscription
Can I use the SmartWatch if I am on medication or just had surgery?

SmartWatch is a non-invasive, passive device.  It will have no impact on current or future medication regimens or any surgery. SmartWatch does NOT require you to make any changes to your lifestyle. SmartWatch is not a substitute for medical care. Again, it does not prevent, predict or treat seizures or any other kind of medical condition.

Can I wear SmartWatch outside my home?

Yes, the SmartWatch can be worn in bed, in schools, offices and elsewhere as long as the phone and SmartWatch are within 15 feet of each other.

Is my SmartWatch water resistant?

The watch can stay on your wrist as long as you don’t go deeper than 50 meters under water.

So you can wear it in the shower, in the rain, while doing dishes, or while fishing, swimming, snorkeling, whitewater rafting, etc. Just keep it above 50 meters and please also be aware that it is only water-resistant as long as the seal remains in tact. For that reason, please do not press the buttons while it is submerged.

If you do take the watch with you in saltwater, please be sure to give it a rinse with fresh water shortly afterward.This will help prevent the salt from damaging the finish of your smartwatch or salt crystals from drying in button crevices and making them sticky or immobile.

What if an alert is accidentally triggered?

SmartWatch is a motion-detecting and alerting device that continuously monitors movements for excessive and repetitive movement outside a normal spectrum.  Users have the ability to cancel any alert by a pressing the Cancel button on the SmartWatch. The Cancel button will be active as soon as an alert is triggered.

Can I get help if I do not have any abnormal motion?

Yes, the SmartWatch has a Help button that when pressed immediately sends an alert to the designated family members or caregivers.  If Help is pressed by accident the user can cancel the alert by pressing the Cancel button on the watch (which will appear after the Help button is pressed).

Do I need internet or WIFI connectivity?

The phone communicates with the watch using a Bluetooth connection.  To use the SmartWatch you need a smartphone with a data plan within a 15 foot range. Your family or caregivers can receive alerts on any cell phone, anywhere.

What if the SmartWatch gets farther than 15 feet away from the phone?

When the SmartWatch and phone are separated by more than Bluetooth range distance (approx 15 feet), then they may be disconnected and the SmartWatch will not be able to send out alerts. It is important that the SmartWatch user keep their smartphone with them. When the watch and the phone are disconnected, the time will go away and an exclamation point inside of a triangle will appear. However, once SmartWatch and the phone running the Pebble Time and SmartWatch apps are back in range, they will automatically reconnect and the exclamation point in the triangle will go away, and the time will be displayed once again.

Do the SmartWatch and phone require special care or maintenance?

SmartWatch is designed to be easy to use.  Beyond charging the watch and phone every day, no special care is needed. You may use the Test Connection feature on the SmartWatch App to check that the watch is connected and working properly.

Do I need a subscription plan for the watch to work and what does it include?

Yes, the subscription provides the following benefits:

  • Continuous user monitoring
  • Full product warranty for the duration of your account
  • Cloud-based storage and access of all event historical data
  • Downloadable reports which you can share with your physician
  • Customer service and support
  • Firmware and Software upgrades
  • Choice of color watch band
What is the difference between the SmartWatch “Gold” and the SmartWatch “Silver” Plans?

The SmartWatch Gold offers the following features in addition to those supported by the SmartWatch Silver:

  • GPS location: Physical location information of the SmartWatch user is included within alerts.
  • Snooze:  The user can temporally “pause” the watch if they know they are going to be participating in activities that may trigger an alert inadvertently.
  • Multiple Contacts: Text message and phone call alerts can now be sent to multiple recipients.
  • Medication Reminders are sent directly to the SmartWatch. An event is posted to the event list stating if the reminder was acknowledged or unacknowledged. Dosage instructions are also detailed.
If I have the SmartWatch Silver, can I upgrade to the Gold? How do I do that?

Yes, SmartWatch Silver users can upgrade to the Gold. Please contact us at info@smart-monitor.com or call us at 888-334- 5045

How much does SmartWatch cost?

For SmartWatch availability and pricing click the Buy Now option from the website or please contact us via email info@smart-monitor.com or by phone 888-334- 5045

How can I buy the SmartWatch?

Click on the following link to purchase the watch from our website Or call us at 888-334- 5045 to order a SmartWatch.

Is SmartWatch covered by insurance?

Coverage varies from Carrier to Carrier. Please contact us at 888-334- 5045 for assistance.

If SmartWatch doesn’t work for me – can I return it?

Yes, you can return your SmartWatch within 30-days from the ship date, and the purchase price of the watch will be refunded to you. Please note that the activation fee and shipping charges as well as the first month’s service are non-refundable.

You can return your SmartWatch to SmartMonitor

Attn: Returns

6203 San Ignacio Ave

Suite 112

San Jose, CA 95119

Do I need special training to use the SmartWatch?

No, Smart Monitor provides extensive written user documentation plus a support line and email (support@smart-monitor.com and 1.888.334.5045). The SmartWatch is easy-to-use but if you have any questions, we are ready to help. We also have App and watch user manuals at www.smart-monitor.com/sw3app/

Can the SmartWatch detect grand-mal seizures?

Smart Monitor makes no claims regarding the ability or efficacy of the SmartWatch in detecting seizures of any kind. The SmartWatch monitors movements and sends alerts when detecting repetitive shaking motion. SmartWatch is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.

 

Can the SmartWatch detect tonic-clonic seizures?

Smart Monitor makes no claims regarding the ability or efficacy of the SmartWatch in detecting seizures of any kind. The SmartWatch monitors movements and sends alerts when detecting repetitive shaking motion. SmartWatch is not a medical device and is not intended to be used in the diagnosis, monitoring, prevention, or treatment of disease. Please consult your healthcare provider with any questions or concerns you may have regarding your health or medical condition.