The healthcare and support service landscape is undergoing a transformation driven by the need to deliver high-quality, cost-effective care to individuals with disabilities, chronic conditions, and age-related needs. SmartMonitor provides wearable-based assistive technology that enables real-time monitoring, early intervention, and audit-ready documentation.

The Evolving Care Challenge

Remote support and assistive technology providers face growing pressure to:

• Serve more individuals with fewer staff
• Monitor for incidents such as wandering, elopement, or other health deterioration
• Comply with Medicaid HCBS waiver documentation and LRE mandates
• Deliver person-centered support in community-based settings

This demand is intensified by a national shortage of Direct Support Professionals (DSPs), rising oversight from state Medicaid programs, and an increasing emphasis on independence and community integration.

At a time when Direct Support Professionals (DSPs) are stretched thin and regulatory requirements are rising, providers across the Home and Community-Based Services (HCBS) landscape are asking: How can we deliver quality care at scale without compromising compliance or safety?

The answer lies in assistive technology—specifically, wearable-enabled remote monitoring.

SmartMonitor’s Assistive Technology Solutions:

Inspyre™

• Detects movements of interest, heart rate changes, and geolocation events
• Sends timely notifications with actionable data to remote caregivers via mobile app
• Captures timestamped, exportable event logs for care documentation

 Allwell™

• Wearable pendant or smartwatch with a one-touch emergency button
• Ideal for seniors or individuals with cognitive or physical disabilities
• Offers activity tracking, medication reminders, and wellness insights

Who This Serves:

• IDD populations under HCBS waivers
• Older adults aging in place
• Individuals with cognitive decline and other chronic conditions that need monitoring
• State programs, MCOs, and assistive tech integrators

Value to Remote Support Providers

      1. Operational Efficiency

• Reduce need for overnight or 1:1 staffing by enabling tech-driven oversight
• Extend support coverage with fewer resources

      2. Safety & Risk Mitigation

• Proactive detection of wellness and safety events reduces acute incidents
• Faster response times improve outcomes and enhance safety

      3. Medicaid Compliance Support

• Audit-ready data logs for HCBS waivers and ISP requirements
• Supports documentation for Least Restrictive Environment (LRE) mandates

      4. Family & Agency Trust

• Families and case managers gain peace of mind through transparency and real-time visibility

Conclusion: Technology as an Enabler of Independence

SmartMonitor helps remote support and assistive technology providers meet their dual mandate: to deliver safe, efficient, and compliant support while maximizing autonomy and dignity for the people they serve. Our wearable technology platforms provide the data, reliability, and ease of use that frontline providers, families, and state agencies increasingly demand.